Privacy Policy

At Knox Groups, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website https://www.knox-groups.com/, and any related services.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not use our website.

Information We Collect:

• Personal Information: We may collect personal information such as your name, email address, phone number, and any other information you voluntarily provide to us when you register for an account, subscribe to our newsletter, or fill out a form on our website.

• Non-Personal Information: We may also collect non-personal information such as your IP address, browser type, device information, and other technical data when you visit our website.

How We Use Your Information:

• We may use your personal information to communicate with you, provide customer support, process transactions, and improve our services.

• We may use non-personal information for analytical purposes, to monitor and improve the performance of our Knox groups, and to customize your experience.

Cookies and Tracking Technologies:

• We may using cookies, web beacons, and similar tracking technologies to collect information about your browsing behaviour and preferences.

• You can control cookies through your browser settings, but please note that disabling cookies may limit your ability to use certain features of our website.

• Like any other website, Knox Groups uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information. For more general information on cookies, please read “What Are Cookies”.

Advertising Partners Privacy Policies:

You may consult this list to find the Privacy Policy for each of the advertising partners of Knox groups Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Knox groups, which are sent directly to users’ browsers. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit. Note that Knox groups has no access to or control over these cookies that are used by third-party advertisers.

Third-Party Services:

Knox groups’ Privacy Policy does not apply to other advertisers or websites. Thus, we advise you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt out of certain options. You can choose to disable cookies through your individual browser options. To find more detailed information about cookie management with specific web browsers, it can be found on the browsers’ respective websites.

Data Security:

• We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

• However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

• CCPA Privacy Rights (Do Not Sell My Personal Information) Under the CCPA, among other rights, Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers .Request that a business delete any personal data about the consumer that a business has collected. Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children's Privacy:

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under this age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our servers.

Changes to this Privacy Policy:

• We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting the updated policy on our website.

• Your continued use of our website after any changes to this Privacy Policy will constitute your acceptance of such changes.

Contact Us:

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at info@knox-groups.com.

By using Knox-Groups.com, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms and conditions.

Cancellation Policy: Knox Groups

We understand that plans can change unexpectedly. At Knox Groups, we strive to accommodate our clients while also managing the operational aspects of our services. Below is our cancellation policy:

No Cancellation Charges: We do not impose cancellation charges for bookings cancelled within a reasonable timeframe. We appreciate timely communication regarding cancellations to optimize our scheduling and resources.

Bank Charges: In the event of a cancellation, clients may be responsible for any bank charges incurred during the refund process. These charges are typically imposed by financial institutions and are beyond our control.

Advance Notice: We kindly request that cancellations be made with as much advance notice as possible. This allows us to offer the reserved space to other interested parties and minimize disruptions to our operations.

Exceptions: In rare cases where significant costs have been incurred or specialized arrangements have been made, Knox Groups reserves the right to apply specific cancellation charges. These exceptions will be communicated transparently and discussed with the client beforehand.

Refund Process: Refunds for cancellations, excluding any applicable bank charges, will be processed promptly and in accordance with our standard procedures. Clients can expect timely communication regarding the status of their refund.

Force Majeure: Knox Groups will not be held liable for cancellations or modifications necessitated by circumstances beyond our control, such as natural disasters, government regulations, or other unforeseeable events. In such cases, we will work with clients to find suitable alternatives or facilitate refunds where possible.

By engaging with Knox Groups and utilizing our services, clients agree to adhere to the terms outlined in this cancellation policy. We appreciate your understanding and cooperation in ensuring smooth and mutually beneficial transactions.

For any inquiries or clarification regarding our cancellation policy, please feel free to contact our customer service team.

Note: This cancellation policy is subject to periodic review and may be updated without prior notice.